Category Hotel, Technology, Organisations & Operators

Protect Group targets $10 Billion USD in protected bookings

Protect Group, a leading provider of reservation and ticket protection solutions, today announced an ambitious goal to protect over $10 billion USD in bookings across airlines, OTAs, events, sports, and hospitality brands by the end of 2026. This represents a 25% increase compared to the previous period, when the company safeguarded over $8 billion USD in bookings.

Wyndham Levels Up Group Travel with New End-to-End Booking and Management Tools

Wyndham Hotels & Resorts is elevating the group travel experience with new enhancements to its direct booking platform (groups.wyndhamhotels.com), introducing real-time visibility, customizable booking tools and centralized management designed to simplify how group stays are planned and managed. Powered by Groups360 and its GroupSync Housing platform, the upgraded offering allows planners to manage bookings end-to-end—from reservation to check-in—while helping hotels improve efficiency and drive stronger group performance.

CRM Driven Personalization: Moving Beyond Automated Messages to Predictive Guest Experiences

For years, the hospitality industry has been talking about personalization. Today, personalization is no longer optional; it is a critical differentiator that drives loyalty, revenue, and long-term competitive advantage. Hotels that deliver experiences tailored to each guest are outperforming the market, while those relying on generic messaging increasingly risk irrelevance.

S4BT acquires HotelHub to become the ultimate powerhouse in global business travel

S4BT – Solutions for Business Travel, the European group comprising CDS, Goelett, CRC, TMS, SIAP, Methodica and Trevium expands its footprint to become the largest global corporate hotel booking powerhouse with the acquisition of Travel Centric Technology, the London-headquartered parent company of HotelHub, a hotel technology platform serving global travel management companies (TMCs).

The transaction marks a new phase of scale and ambition for the Group, expanding its geographical reach, deepening engagement across major travel markets, and enhancing its technological capacity.

RateGain’s UNO Booking Engine Integrates Stripe to Strengthen Direct Booking Payments for Hotels

RateGain Travel Technologies Limited (NSE: RATEGAIN), a global leader of AI-powered SaaS solutions for the travel and hospitality industry, today announced that UNO, RateGain’s direct commerce platform for hotels, has integrated global payment platform Stripe to strengthen cross-border payment capabilities within the UNO Booking Engine.

Hotel groups miss out 20% of guests due to data silos, new Ireckonu data shows.

Ireckonu, a leading hospitality middleware and Customer Data Platform (CDP) provider for hotel groups, has reported today that siloed guest data across hotel operational areas (including restaurants, spas, golf facilities, and other auxiliary outlets) is preventing hotel groups from capturing up to 20% of opportunities to re-engage guests, improve recognition, and ultimately drive stronger loyalty and revenue growth.

Radisson Hotel Group and Amadeus launch direct API connectivity to modernize hotel distribution

In a move that supports its technological ambitions to improve guest experience across its global hotel portfolio, Radisson Hotel Group and Amadeus have built an API connectivity between the Group’s EMMA Central Reservation System (CRS) and the Amadeus Travel Platform. Moving beyond the limitations of traditional models and classic Global Distribution System (GDS) protocols, this innovative collaboration will empower travel sellers, delivering enhanced efficiency and a superior booking experience when accessing the Group’s booking platform.

Tambourine Launches Tambourine One: Website & Booking Engine

Tambourine, the global leader in hotel marketing technology, today announced the launch of Tambourine One, a powerful new all-in-one solution that unifies Tambourine’s hotel website technology and booking engine. Designed to help hotels and resorts drive more direct bookings, Tambourine One creates a faster, more intuitive booking experience while eliminating fees that have long burdened hoteliers.