Category Technology, Organisations & Operators

RMS, a leading global hospitality platform for hotels, motels, serviced apartments, short-term rentals and campgrounds, has announced a new integration with guest feedback and reputation management platform GuestRevu.

The integration enables hospitality operators to automatically collect guest feedback throughout the guest journey and transform responses into AI-enhanced insights designed to improve service delivery and operational decision-making in real-time.

Travelsoft Pay today announced a strategic partnership with Mastercard to enhance how payments flow through the global travel ecosystem — delivering a secure, scalable and travel-native payments infrastructure designed for modern B2B travel commerce.

Stay22, an award-winning content monetization company helping creators, media publishers and live experience companies turn travel and retail content into commerce, today announced a USD$122 million minority growth investment from Summit Partners. The funding will support Stay22’s continued global expansion, product innovation, team growth and ongoing investment in the infrastructure and partner ecosystem that connects content to commerce at scale.

The Travel Technology Association (Travel Tech) today marked the 30th anniversary of Section 230 of the Communications Decency Act, signed into law in February 1996, a foundational law that helped enable the online consumer review systems now central to travel planning and booking.

In today’s hospitality landscape, a sleek, intuitive interface is no longer a differentiator. It’s a baseline for any property management system. Clean, minimal design helps staff learn quickly, streamline daily tasks, and reduce operational friction. But for hotels juggling complex workflows, multiple departments and interconnected systems, usability requires more than simple aesthetics. True efficiency comes from pairing simplicity with the depth needed to manage day-to-day realities of hotel operations.

Arival, the global research authority for the tours, activities, attractions and experiences sector, today released its Global Operator Landscape 4th Edition: The State of Experiences, the most comprehensive study of the in‑destination experiences industry.  Based on more than 5,000 qualified operator responses worldwide, the report shows an industry that has surpassed pre‑pandemic performance but is now navigating a new era of digital disruption, shifting traveler behavior, and operational pressure.

Following demand from clients for a more modern financial operating system for corporate travel, S4BT – Solutions for Business Travel today announces the launch of Trevium.

This next-generation financial solution is designed to modernise how travel-related payments and expenditure are managed across Europe for a market still reliant on fragmented legacy processes.

Civitatis, the leading curated online marketplace for guided tours and activities for Spanish and Portuguese speaking consumers, today announces a planned leadership transition. Founder and CEO Alberto Gutiérrez will step down from his executive role and name Andrés Spitzer, currently Chief Product and Technology Officer, as the new Chief Executive Officer, effective January 1st.

Alberto will remain on the Board of Directors, lending his extensive technology experience, industry knowledge, and credentials to continue supporting the company’s growth strategy and vision. This transition marks a natural evolution for the company. After nearly two decades of success and rapid growth, Alberto Gutiérrez leaves a legacy that has transformed a personal project into a global category leader where 1.2 million travelers book activities monthly.